New Patient Coordinator at ROOT Periodontal & Implant Centers

A New Patient Coordinator greets incoming calls from patients and referring doctors of the dental facility. The duties and responsibilities of a ROOT NP Coordinator are:

• Answer incoming calls and provide the first impression of ROOT
• Prepare and conduct Morning & Evening Huddles
• Responsible for checking emails throughout the day
• Responsible for checking all messages and messaging services
• Return all messages and correspondence in a timely and professional manner
• Text confirmations for patients, call patients who have not responded within 48 hours of appointment
• Cross Trained to check-in & check-out all patients
• Work on doctor and hygiene charts to verify codes, price, notes, x-rays, CBCT, etc are all transferred and saved on their chart for all offices
• Print Route Slips and Verify Health History
• Communicate with referring doctors to obtain referrals for new patients and schedule new patients. Track of all NP’s and referrals
• Save all data (x-rays, referrals, hygiene correspondence) from referring offices
• Reschedule patients if necessary
• Brand Ambassador for ROOT. Ensuring all systems, tools, correspondence, communication and image align with the brand.

​Please send inquiries to dana@rootdfw.com if you have any questions. I look forward to meeting you!​